Notice

This Privacy Policy applies to iDOCK software and services provided by Bitstar Digital Technology (Dalian) Co., Ltd. (hereinafter referred to as "we"). iDOCK is a professional online ship repair software that provides shipowners with a platform for real-time viewing of repair content, repair progress, and even remote participation in repairs, price negotiations, to control repair costs, quality, and duration.

We deeply understand the importance of your personal information and will make every effort to protect the security of your personal information. We are committed to maintaining your trust in us and will adhere to the following principles to protect your personal information: Rights and Responsibilities Consistency Principle, Purpose Specification Principle, Choice and Consent Principle, Minimum Necessity Principle, Security Assurance Principle, Subject Participation Principle, and Openness and Transparency Principle. Meanwhile, we promise to take appropriate security protection measures as required by laws and regulations to protect your personal information security.

For better protection of your personal information, we recommend you carefully read and understand this Privacy Policy. If you have any questions or concerns about the terms of this Privacy Policy, you can contact us through the contact information provided in Article 9 of this Privacy Policy.

1. Information Collection

You agree and authorize us to collect necessary information related to services during your registration, login, and use of our services. You may choose not to provide certain information; however, if you choose not to provide certain information, you may be unable to use or properly use some features.

We will collect information that you actively provide when using our services, as well as information generated during service usage that is collected through automated means:

• (a) To make the service more convenient to use, when you first install and open the application, a prompt will appear asking for permission to access local storage to obtain device OAID, Android ID, ICCID, SD card data, to read some data stored on the SD card, saving device memory and allowing faster and smoother access to the application.
• (b) When you post comments or replies,we will collect the information you publish, including your nickname, avatar, and posted content.
• (c) When you use features for uploading images or publishing audio/video content,we will request authorization for camera, photo album, and microphone permissions. If you refuse to grant these permissions, you won't be able to use these features, but it won't affect your normal use of other features.
• (d) hen you publish requirements, we will collect your contact phone number and company name to provide you with more precise services.
• (e) To make the service more convenient to use, when you use our network services, our servers will automatically receive and record information from your browser and computer, including but not limited to your IP address, MAC address, ANDROID ID, software installation list, contacts and SMS usage language, access dates and times, hardware and software characteristics, device information (such as IMEI code, phone model, etc.) and webpage records you need.

Third Party SDK Usage

2. Account Registration

(g) When registering an account for this application, you will need to provide personal registration information as required by the application. The application uses personal email address as the unique identification method for your login and password recovery. During account registration, you can access the registration function by entering the personal center settings page.

We may share the information you provide with our affiliates and partners. Due to possible affiliate relationships, we will try to avoid collecting your personal information repeatedly.

(h)Our product is developed based on DCloud uni-app(5+ App/Wap2App). During application operation, we need to collect your device unique identifier (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID) to provide statistical analysis services. Through application startup data and login logs, we analyze performance and user experience to provide better services. For details, please refer to the "DCloud User Service Terms". (DCloud User Service Terms link: https://ask.dcloud.net.cn/protocol.html)

(i)During the initial installation or update of an app, there may be self starting behavior, with the purpose of running in the background, pushing notifications, or performing other tasks to facilitate user use and ensure the stability of the app's operation.For this, we will pop up a prompt box during the first installation to solicit user consent.

The above information you provide will be collected once when you register and log in, and you continue to authorize us to use it during your use of our service. We will continuously store the information until you deactivate your account. When you deactivate your account, we will stop using and delete the above information.

3. Information Usage

For the collected information, we will strictly keep it confidential and not use it for other purposes. If we provide relevant options in related services, you may also authorize us to use the information provided and stored by that service for our other services, such as obtaining user's "IMSI, IMEI, ANDROID ID" information in the "background status", or if we obtain information for other purposes, or use information collected for specific purposes for other purposes, we will inform you and obtain your consent again.

(a) This application will not provide, sell, lease, share or trade your personal information to any unrelated third parties, unless with your prior permission, or the third party and the application (including the application's affiliates) provide services to you individually or jointly, and after the service is completed, it will be prohibited from accessing all previously accessible materials. We will fully protect your privacy. Personal privacy information refers to information that can identify users' personal identity or personal privacy information, such as user's real name, phone number, mobile device identification number, email address, IP address, user chat records. Non-personal privacy information refers to user's operational status and usage habits of the service, as well as basic record information clearly visible on the iDOCK service terminal, personal privacy information beyond other general communication information, and privacy information publicly disclosed by users.

(b) This application does not allow any third party to collect, edit, sell or distribute your personal information free of charge. If any user of this application platform engages in the above activities, once discovered, this application has the right to immediately terminate the service agreement with that user. Exception circumstances:

You fully understand that in the following circumstances, we will collect and use personal information without your authorization:

• Related to national security and national defense security;
• Related to national security and national defense security;
• Related to criminal investigation, prosecution, trial, and judgment enforcement;
• The collected personal information is information you have voluntarily made public;
• Collecting personal information from legally disclosed information, such as legal news reports and government information disclosure;
• Necessary to protect the life, property, or other significant legal rights of the information subject or other individuals, but difficult to obtain the consent of the person;
• Necessary based on your request for us to provide services;
• Necessary for security and troubleshooting purposes, such as detecting and handling product and service anomalies;
• Other situations stipulated by laws and regulations.

4. Use of Cookies and Similar Technologies

We may collect and use your information through cookies or similar technologies, and store such information as persistent data for the following purposes:

(a) Remember your identity. For example: cookies help us identify you as our registered user, or store your preferences or other information you have provided to us.

(b) Analyze your use of our services. For example, we can use cookies to understand what activities you perform when using our services, or which web pages or services are most welcome to you.

5. Information Disclosure

Under the following circumstances, this application will disclose your personal information in whole or in part in accordance with your personal wishes or legal requirements:

• (a) With your prior consent, disclose to third parties;
• (b) Share your personal information with third parties in order to provide the products and services you requested;
• (c) Disclose to third parties or administrative or judicial authorities in accordance with relevant provisions of the law, or requirements of administrative or judicial authorities;
• (d) If you violate relevant Chinese laws, regulations or this application's service agreements or related rules, you need to disclose to third parties;
• (e)Other disclosures deemed appropriate by this application in accordance with laws, regulations or website policies.

6. Information Storage

The information and materials we collect about you will be stored on this application and (or) its affiliated servers. This information and materials may be transmitted to, stored and displayed in your country, region, or where we collect the information and materials outside your country.

Personal Information Retention Period: We will store your personal information for the minimum time necessary to achieve the processing purpose, unless otherwise stipulated by laws and regulations or you agree to extend the storage period. Specifically, for your registration information (such as name, phone number, etc.), we will delete it within 15 days after you deactivate your account; for your chat records and browsing information, we will delete it within 30 days after you stop using the related functions; for your transaction records and other information, we will keep them for 3 years after the transaction is completed.

7. Information Security Protection

(a) We use various security technologies and procedures to prevent information loss, improper use, unauthorized access or disclosure, and sharing. We will use encryption technology (such as SSL), anonymization processing, and other reasonable and feasible means to protect your personal information and use security protection mechanisms to prevent your personal information from malicious attacks. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we strengthen security measures as much as possible, we cannot always ensure 100% security of information. If your information is compromised due to our gross negligence, resulting in unauthorized access, public disclosure, tampering, or destruction, leading to damage to your legal rights, we will bear the corresponding legal responsibility.

(b) After a personal information security incident occurs, we will promptly inform you in accordance with legal requirements: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, recommendations for you to independently prevent and reduce risks, remedial measures for you, etc. We will timely inform you of the relevant situation by email, letter, phone, push notification, etc. When it is difficult to inform each personal information subject individually, we will take reasonable and effective ways to publish announcements.

(c) You understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of personal information, including but not limited to using complex passwords, regularly changing passwords, and not sharing your account passwords and related personal information with others.

Please understand that due to technological limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% information security. You need to understand that the system and communication network you use to access our services may encounter issues due to factors beyond our control. Therefore, we strongly recommend that you take proactive measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing your account password and related personal information to others.

8. Privacy Policy Updates

(a) We may update the terms of this Privacy Policy from time to time. If we decide to change the privacy policy, we will publish these changes in this policy, on our company website, and where we deem appropriate, so that you understand how we collect and use your personal information, who can access this information, and under what circumstances we will disclose this information.

(b) For major changes, we will provide a more prominent notice in the form of a pop-up window when the application starts, and you may choose to stop using the service. In such cases, if you continue to use the service, you agree to be bound by the revised Privacy Policy.

Any modifications will prioritize your satisfaction. We encourage you to review our privacy policy every time you use our services.

Major changes referred to in this policy include but are not limited to:

• (a) Significant changes in our service model, such as the purpose of processing personal information, types of personal information processed, and how personal information is used.
• (b) Changes in the main subjects of personal information sharing or public disclosure.
• (c) Significant changes in your rights regarding personal information processing and how to exercise them.
• (d) Changes in our contact methods for handling personal information security and complaint channels.

To prevent the disclosure of your personal information to third parties, such as passwords, please protect your personal information properly and only provide it to others when necessary. If you discover that your personal information has been leaked, especially the username and password of this application, please contact the customer service of this application immediately so that this application can take corresponding measures.

9. About Us

Company Name: Bitstar Digital Technology (Dalian) Co., Ltd

Registered Address: Unit 7, 6th Floor, Taide Building, 537 Huangpu Road, Ganjingzi District, Dalian City, Liaoning Province

Contact Phone: 15566878656

Contact Email: enquiry@idock.net

Contact Address: 3004, Block C, Haichuang International, No. 537 Huangpu Road, Ganjingzi District, Dalian City, Liaoning Province

10. Third-Party Service Management

If you have any questions, opinions, suggestions, complaints or reports about the content of this Privacy Policy, or about how we handle your personal information, please contact us promptly (Contact email: enquiry@idock.net). We will respond to your request within 15 working days and handle your request in accordance with this Privacy Policy and legal requirements.